I've worked for corporations such as Bank of America where I have provided support to my business partners with their banking information systems. I've also worked for telecommunications corporations, Vodafone Americas Inc and AT&T, where I have provided IT support to many of my business partners. I've also worked for many dental companies and help achieve their IT goals by enabling their business with the required IT infrastructure to help them achieve their business mission.
I currently work at the leading Home Staging education company in the world, Staged Homes, as the Director of IT where I am responsible for the IT operations and ensuring that our customers, our Accredited Staging Professionals, achieve their Home Staging and business goals through the use of our systems. I was hired as a Network Administrator in 2006 to assist my business partners with their network and computer problems. Today, my responsibilities are to develop web applications, manage our servers, and essentially execute IT projects that achieve our organization's goals.
I attained my ITIL Foundation v3 (IT Service Management) certification in July 2013; Project Management Professional certification in December 2013; my Scrum Master (agile development) certificate in April 2014; and my Masters degree in IT management from Golden Gate University (Ageno School of Business) in August 2014 for the ultimate goal to provide the highest level of IT management and support to all my business partners and especially to my valued customers.
A few of the methodologies and technologies I have used to deliver my projects:
To ensure that I understand your organizations business needs and have the full in-depth knowledge in the domain of IT, I am also certified by the following organizations: