Summary

I've worked for corporations such as Bank of America where I have provided support to my business partners with their banking information systems. I've also worked for telecommunications corporations, Vodafone Americas Inc and AT&T, where I have provided IT support to many of my business partners. I've also worked for many dental companies and help achieve their IT goals by enabling their business with the required IT infrastructure to help them achieve their business mission.
I currently work at the leading Home Staging education company in the world, Staged Homes, as the Director of IT where I am responsible for the IT operations and ensuring that our customers, our Accredited Staging Professionals, achieve their Home Staging and business goals through the use of our systems. I was hired as a Network Administrator in 2006 to assist my business partners with their network and computer problems. Today, my responsibilities are to develop web applications, manage our servers, and essentially execute IT projects that achieve our organization's goals.
I attained my ITIL Foundation v3 (IT Service Management) certification in July 2013; Project Management Professional certification in December 2013; my Scrum Master (agile development) certificate in April 2014; and my Masters degree in IT management from Golden Gate University (Ageno School of Business) in August 2014 for the ultimate goal to provide the highest level of IT management and support to all my business partners and especially to my valued customers.
A few of the methodologies and technologies I have used to deliver my projects:
  • Project Management: PMBoK (Full Planning & Iterative), Microsoft Project, Jira, Rally
  • Programming Languages: HTML, CSS, PHP, JavaScript, AngularJS, R, SAS
  • Databases: MSSQL, MySQL, MS Access
  • CMS & CRM: SalesForce.com, Hubspot, Constant Contact, Drupal, Joomla, WordPress
  • Applications: IIS, Apache, Windows Azure, Amazon EC2, Windows Server, Linux, Exchange
  • And my most gifted skill: The ability to get things done.
To ensure that I understand your organizations business needs and have the full in-depth knowledge in the domain of IT, I am also certified by the following organizations:
Duane Leem, Project Management Professional   Duane Leem, ITIL   Duane Leem, R Programming   Duane Leem, A+ Certified Computer Technician   Duane Leem, University of Phoenix
 
 
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Words From My Business Partners
Ivan Bueno, Lead Web Developer
StagedHomes.com
 
"Duane is a great hire. His work ethics and professionalism make him well-liked by personnel and customers alike. His knowledge of network systems and hardware is a great asset to the company. His passion to learn and pick up new technologies quickly shows his great potential."

Michelle Payne, Marketing Manager
StagedHomes.com
 
"Duane is enthusiastic about his work and always makes himself available to his colleagues. He's helpful, knowledgeable and a great problem solver. He's able to take on multiple projects at a time and goes out of his way to accomplish them in a timely manner. It was a real treat to work with Duane!"
 
Personal
  Summary
Education
  University Degrees
  Certificates & Licenses
  Awards & Recognition
Professional Experience
  StagedHomes.com
  Vodafone US
  AT&T Internet Services
Skills
  Development
  Computer Software
  Computer Hardware
Projects
  Web Development
  Systems & Networks
Contact
  Email
  Phone

 

Duane Leem
Information Technology Professional
Contact Information
Phone: 925-526-5229
Email: DuaneLeem@alumni.ggu.edu
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